Terms & Conditions & Refund Policy

As the hirer of Henbury Village Hall (HVH), it is your responsibility to ensure the below is adhered to;

• Max capacity must not exceed 160 people
• Do not use Sellotape or Blue tac on; windows, walls or paintwork
• No smoking and or vaping anywhere on site
• No external electrical or gas cooking/food warming equipment
• No bouncy castles or smoke machines are permitted
• No music after 11:00pm
• No alcohol to be sold on site
• All fire exits must be always kept clear and accessible
• Sound level is controlled (as it is a residential area)
• Function must be cleared up and ready to leave at the stated finish time
• Do not leave the premises unattended at any time
• A key holder must be present before you leave the premises
• All rubbish is in bags and placed in the black bins
• All recycling (glass, cans\tins, paper & card) is placed in the recycling boxes

Indemnity

• HVH will not accept responsible or liability for any;
  • Damage caused to the property/equipment or furnishings of any 3^rd party subcontractor appointed by the hirer
• HVH will not pay any compensation where the performance of its obligations is prevented including but not limited to;
  • Flood
  • Fire
  • Earthquake
  • Extreme adverse weather
  • Loss or damage to any property (including vehicles) left on site by the hirer; whether hired, lent or gifted
  • Natural disasters
  • Acts of God
  • Acts of terrorism
  • Failure of utility services; Electric, Gas, Water
  • Failure of; Plant machinery or Computers

Cancellation & Refund Policy

Booking Deposit

• The £50.00 deposit will only be refunded up to 2 calendar weeks before the event date*

Hire Balance

• The balance of the hire is due 2 calendar weeks before the event date and is NOT refundable unless
  • The hall can be rebooked
  • The cancellation is due to exceptional circumstances**

• The balance will be held until the date of the event to allow for re-booking;
• If hall can be re-booked at short notice, the refund will be
  • The difference between your booking and the new booking (if lower)
  • The full amount (if higher)

Damage Deposit

• The £100.00 damage deposit is refundable unless the deposit is returned with the balance*

* = amount refunded is subject to an admin fee

** = refund is made on a case-by-case basis by the trustees